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2024-03-07

Refrigerator freezer fault FAQ

Refrigerator freezer fault FAQ

The ice bar glass door has the cause of condensation and the solution
Cause: The ambient air humidity is too large, and the temperature setting value in the box is too low. In addition, the tight seal between the door glass will cause condensation in the door glass interlayer.
The solution:
1. Please check the specific location of the condensation on the glass door: is it the outside surface of the door or inside the sandwich.
2. Please check whether the temperature setting of the ice bar during operation is adjusted very low.
3. Check whether the dehumidifier switch is turned on.
When the ambient temperature is high and the humidity is high, the outer surface is prone to condensation. Please turn on the dedew switch and appropriately increase the temperature inside the box.
If condensation in the sandwich, or temperature adjustment, open the dew switch can not solve the problem of condensation on the outer surface, please contact us by online repair or call 4006-999-999, we will arrange professional service personnel on-site inspection and treatment.

The reason why the display screen is not bright after the refrigerator adjustment
Most refrigerator displays automatically turn off after 3 minutes of operation. This is the refrigerator's automatic black screen function. Press any key to light up after the black screen. This function not only saves power, but also extends the life of the display.

Do not store wet items in the refrigerator
1. The refrigerator should not put wet items refers to those wet food. The refrigerator is a refrigeration equipment, should try to keep the box dry, such as accidentally on the water tank will freeze, especially the quick-freeze box. In this case, several foods will be frozen together or frozen on the box, which not only brings inconvenience to the storage of food, but even scratches the box due to excessive force, and may also cause deformation or damage to some parts.
2. When food with water needs to be stored, an impermeable container should be used to fill the food and ensure that it does not spill. If there is water in the refrigerator, it should be cleaned with a soft velvet cloth in time. In case there is food frozen on the box, do not force to pull, as long as the door open 1 ~ 2min can be taken out.

3. Do not use airtight containers for water or damp items

The reason why the refrigerator thermostat is set lower in summer
1. Because the summer temperature is relatively high, if the temperature gear is adjusted too high, the refrigerator temperature is difficult to reach, which will cause the boot time to be too long, resulting in increased power consumption.
2. If the ambient temperature is high to about 38 degrees, it will cause the refrigerator to never stop.

The heating temperature difference between the two sides of the refrigerator box is normal
The refrigerator refrigerant flows in the internal pipeline like the heating pipe in our home, and the heat dissipation method of the refrigerator is roughly similar to the heat dissipation principle of the radiator. It is generally in series, and when it flows through one side, it has exchanged heat with the outside world and then flowed to the other side, so the temperature on both sides of the refrigerator box that you touch is different, which is a normal phenomenon, please rest assured.

It is normal for refrigerators to "grunt" when they are running
When refrigerating in the refrigerator, the refrigerant runs at high speed in the system, and the liquid and gaseous transformation should be carried out, the liquid into the evaporator after evaporation to form a gas, in the transformation process, it will form a certain grunt, this truth and boiling water to produce a grunt is the same, not the product has a problem, please rest assured that you use.

Refrigerator press operation on and off cycle
In order to ensure the refrigeration performance of the refrigerator, Haier refrigerator product design carried out the on-off cycle control design. The opening and stopping cycle of the refrigerator has a minimum degree, and the opening and stopping cycle can not be less than 12 minutes (at the ambient temperature of 25 ° C, no load, the gear is adjusted in the weak gear (1 gear), and the opening and stopping time of the refrigerator is recorded after stable operation), that is to say, the opening and stopping cycle frequency of 1 hour is less than 5 times, please observe and use.
If the problem is particularly frequent or the problem of working without stopping for a long time, please contact us through online repair or call 4006-999-999, we will arrange professional service personnel on-site inspection and processing.

The open door refrigerator shows ED
The display ED indicates a defrosting system failure, which could be a defrosting sensor failure, a defrosting fuse failure, a defrosting heating wire failure, or a computer board failure. Please contact us by online repair or call 4006-999-999, we will arrange professional service personnel on-site inspection processing.

The reason for the phenomenon of "small door body" in the freezer
For the door cover, the size design requirements are: the length before and after the iron shell is the same as the size before and after the metal shell of the box; The size of the plastic end stop on both sides of the door cover is the same as the length of the plastic cabinet opening at the mouth of the box. This design has been used for many years and has been widely recognized by users. On the other hand, if you only look down from the direction of the door cover, the metal shell part of the door will be slightly smaller than the outer edge of the cabinet mouth, and the size is about the thickness of the end stop or the outer wall of the cabinet mouth, that is, the so-called "small door body" phenomenon.

Why does the refrigerator actually use more power than the manual says
Refrigerator power consumption is one of the data to detect the refrigeration performance of a refrigerator, it must be comparable, power consumption is the refrigerator at a constant ambient temperature (25 ° C), no load, to reach the normal opening and shutdown within 24 hours of electricity consumption, is a laboratory environment, not loaded when measured, the general refrigerator user use environment is different, the refrigerator storage items are different, The number of times the refrigerator door is different and other reasons, its power consumption is completely different from the power consumption marked by the refrigerator, in the hot season, because of the many items placed, there are soft drinks, drinks and often open and close the door, etc., the refrigerator may always be in the working state, its power consumption is naturally larger.

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